Process Management PDF Drucken E-Mail
Modelling of business processes in information technology

Content:

  • Process orientation: meaning and chance
  • Definition of the process ownership as a role
  • Objectives, performance indicators for the measurement of process quality and performance
  • Process model (management, core and support processes)
  • Modelling of business processes
  • Gap analysis between the documented process and the actual situation
  • Identification of controls (documentation, implementation)

 

 
WMC Werckmeister Management Consulting GmbH
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